Briefings for changing staff
New starters get their briefing link on day one and confirm on their phone. You can see who hasn't, at a glance.
A pub that holds 200 or more people on a big match night, a quiz or New Year's Eve is in scope. hailo writes your plans for your building and briefs every member of staff, including the ones who started last week.
Download Martyn's Law on one page for your noticeboard or committee (PDF, free).

Count staff and volunteers too. Not sure? Check your venue.
A worked example
Bring everyone in planUp to 260 people at once · standard tier
During a busy match night, staff are told of an incident in the beer garden.
Count everyone who could be in at the same time on your busiest night: customers, bar and kitchen staff, door staff, the band or the DJ, and the quiz host. The Home Office counts staff, contractors and volunteers, whether they work full time, part time or the odd shift.
Your beer garden and outside seating count too, when they're part of the pub. The Home Office's guidance gives a pub with a beer garden as its example of a building with land, and its café example adds 30 outdoor seats to the indoor figure. The pavement and the street outside aren't counted.
What doesn't add up is the lunchtime crowd and the evening crowd. If 150 people come for Sunday lunch and 150 different people come in the evening, your number is 150, not 300. It's how many are in at once that matters.
You can use a figure you already have: your fire safety occupancy, your fixed seats plus the staff on shift, or a capacity limit on your premises licence. If the licence limit only covers customers, add the staff on duty.
The law counts the busy times you can reasonably expect, even if they only happen now and then. The Home Office's own guidance mentions a big televised sports event bringing more people than usual into a pub. If you'd expect a night like that again, it counts.
Think about your whole year, not a typical week:
When you hire out your building, you stay the responsible person. The Home Office's guidance says to explain to each hirer what's expected of them, and to be able to show the SIA that you did.
So a wedding party, a birthday or a club dinner in your function room still runs under your plans. The person in charge needs to know the ways out, which room to bring people into, and who calls 999. Put it in your booking terms and keep a note that you told them.
Every pub and restaurant is different, so your plans are written for your own doors, rooms and staff. Here's part of a plan for keeping people informed (communication) at a made-up restaurant.
It's short on purpose. The person on shift has to be able to follow it on the busiest night of the year, with the music on and every table full.
From a made-up plan
Keep people informed planA made-up restaurant with a bar, a private dining room and 40 seats on the terrace.
Nothing is required by law yet. The duties are expected to start in spring 2027, and the Home Office encourages venues to start thinking about what the law asks now.
First, work out who the responsible person is. It's whoever controls the pub for its use as a pub, not always the owner. The Home Office's guidance gives the example of a pub owned by a pub company and run by a tenant: the tenant is in control, so the tenant is the responsible person.
Then write your four plans, brief your staff, and look at the plans again once a year or when something changes. There's no course to sit. Your staff need to know the plans and their part in them, and the guidance says a team briefing or an induction can do that.
New starters get their briefing link on day one and confirm on their phone. You can see who hasn't, at a glance.
Parties and wedding hires get a briefing for the building, so the plan still works when you're not running the room.
From five venues, every site is on the Multi-site plan, with one view of which sites are ready and which need attention.
Evacuation
How you move people out of the building, or part of it, quickly and safely.
Invacuation
How you bring people inside, or to a safer room, when outside is the danger.
Lockdown
How you stop people getting in or out, for example by locking doors.
Communication
How you tell people what's happening and what to do: stay put, or move away.
No hardware, no guards, no course. It's about plans and people knowing them.Home Office factsheet
Other organisations' guidance, for information. We don't endorse it and it isn't legal advice.
It applies if 200 or more people, including staff, can reasonably be expected at the same time. Think about your busiest nights, not a quiet Tuesday. The free scope check takes two minutes.
The standard tier doesn't require a course. People with a role in the plans need to know them and their part, which a short briefing on their phone can do.
No, but they work together. Your fire plan covers getting people out. Martyn's Law adds bringing people in, locking down and keeping people informed, for a different kind of emergency.
Yes, if it's part of your pub and people use it. The Home Office's guidance treats a pub with a beer garden as a building with land. The pavement and street outside don't count.
Probably, if you can expect 200 or more people at once on those nights and they come round again. The law counts busy times that happen from time to time, not your average. A genuine one-off that you couldn't have expected doesn't count.
Yes, if you work to it. A limit on your licence is one of the ways the Home Office accepts for counting. If the limit only covers customers, add the staff on duty.
Whoever controls the pub for its use as a pub. The Home Office's guidance gives the example of a tenant running a pub owned by a pub company, and says the tenant is responsible. Check your lease, and talk to your pub company.
Not for Martyn's Law at the standard tier. It doesn't ask for security staff, bag searches, CCTV or building work. It asks for simple plans and staff who know them.
You stay the responsible person when you hire out a room. The Home Office's guidance says to explain to each hirer what's expected of them, and to be able to show that you did. hailo sends the hirer a briefing for the building and keeps the record.