Skip to content

Your plans in about 30 minutes. Kept ready all year.

hailo turns what the law asks into four steps. Your plans are written and approved in about 30 minutes, then hailo keeps everything current as people and plans change.

An animation of the hailo dashboard for a made-up venue, St Bede's Hall: it's ready for Martyn's Law, with four procedures approved, everyone briefed, the next review in a year, a door poster to print, the evidence pack with the records the SIA could ask for, and a website badge.

Four steps. Then it keeps itself current.

  1. 12 minutesCheck your venueFour questions tell you whether Martyn's Law applies and which tier you're in. Free, with no email needed.
  2. 2About 20 minutesTell us about your buildingYour doors, rooms, where people could gather safely, and who has keys. Plain questions, with examples.
  3. 3About 10 minutesApprove your planshailo drafts your four plans in plain English, written for your building. Edit anything, then approve them.
  4. 4OngoingBrief your teamVolunteers, staff and hirers get a short briefing by link or QR code and confirm on their phone.

Getting ready, hour by hour. With and without hailo.

The hours it takes the person getting the venue ready, step by step through the first year. Without hailo, the times are the Home Office's own estimates.

Without hailoWith hailoHours of your time, year one
Hours of the organiser's time in year one, with and without hailo
MilestoneWithout hailoWith hailo
Check it applies28 min so far2 min so far
Write your four plans9.5 hours so far32 min so far
Tell the SIA9.5 hours so far32 min so far
Brief 20 volunteers and staff14.5 hours so far37 min so far
Brief 10 hirers17 hours so far42 min so far
Put up your posters17 hours so far42 min so far
Brief 5 new people18 hours so far47 min so far
Without hailo: 28 minutes to read the guidance, 9 hours to plan the procedures and 15 minutes for each person you brief, from the Home Office's impact assessment. With hailo: about 2 minutes for the check, about 30 minutes for your plans and a few minutes to send each round of briefings by link or QR code, which people read in their own time. Telling the SIA and putting up posters aren't in the Home Office's estimates, so they add no time here; hailo makes your posters for you. A made-up venue briefing 20 volunteers and staff, 10 hirers and 5 new people in its first year.

Every year after, without hailo

About 4.5 hours to review and update your plans, in the Home Office's estimate, then briefing people again.

Every year after, with hailo

Reminders when people change and when the review is due, and a review that starts from your current plans.

If the SIA arranges a visit

The SIA says it will typically give at least 72 hours' notice before an inspection. The SIA's guidance

Without hailo

Find the latest version of each plan, work out who was briefed and when, and chase hirers for what they were told. All within 72 hours.

With hailo

It's already written down. Download your evidence pack: each plan with who approved it, and who was briefed and when, hirers included.

Step 1 · 2 minutes

Check your venue. Know where you stand.

Four questions tell you whether Martyn's Law applies to your building and which tier you're in, with what that tier asks for in plain words.

  • Whether the law applies, and your tier
  • What the tier asks for, and what it doesn't
  • Free, with no card
The hailo app telling St Bede's Hall it is in the standard tier, with up to 260 people at once, and what that means.
Step 2 · About 20 minutes

Tell us about your building. Plain questions, with examples.

Your doors, rooms, where people could shelter and who holds the keys. Each question has an example, and you can save and come back.

  • About 20 questions, in plain English
  • Roles, not names: “the duty volunteer”
  • Save and finish later
The About your building questions in the hailo app, with St Bede's Hall's main hall and other rooms filled in.
Step 3 · About 10 minutes

Approve your four plans. Written for your building.

hailo drafts each plan from your answers, or starts you from a plain-English template. Edit any step, then approve it. Nothing reaches your volunteers until you do.

  • Short steps, one action each
  • Every version dated, with who approved it
  • A one-page summary to download
St Bede's Hall's approved evacuation plan in the hailo app: seven steps, a short summary and its version history.
Step 4 · Ongoing

Brief everyone. On their phone, no app needed.

Volunteers, staff and keyholders each get their own link by email, or scan a QR code. They read a short briefing for your building and tap to confirm. You see who has and who hasn't.

  • No app needed, and no password
  • Confirmed on each phone, with the date
  • Resend to anyone still waiting
The People list in the hailo app: four volunteers confirmed their briefing and three are waiting.
A volunteer's briefing for St Bede's Hall on a phone, starting with what to do to get everyone out.

And it keeps you ready all year.

Always know where you stand

Your dashboard shows what's done, what's due next and who still needs to confirm their briefing, so staying ready is a quick check, not a project.

The hailo dashboard for St Bede's Hall: four of four procedures approved, four of seven volunteers briefed, and the next step.

Hirers get their own briefing

You stay the responsible person when the hall is hired, and the Home Office's guidance says to tell each hirer what's expected and be able to show you did. Every hirer gets a short briefing for their booking, by link or QR code, and you keep a dated record of who confirmed.

The Hirers list in the hailo app, with three hirers sent their briefing.

Telling the SIA

Record who the responsible person is, when you told the SIA and the reference they gave you. hailo keeps the history.

The SIA notification page in the hailo app, with a checklist and a recorded notification.

A yearly review, and reminders

When a volunteer joins, a keyholder leaves, a plan changes or the yearly review is due, hailo tells you and re-briefs the people it affects.

The Annual review page in the hailo app, listing each plan and the venue details to check.

An evidence pack in one click

Your plans, who was briefed and when, your SIA record and your reviews, in one PDF, ready if the SIA asks.

The Evidence pack page in the hailo app, listing what the PDF contains, with a download button.

Private where it matters. Lockdown details, locks and safe-room locations never appear on a public page. Door posters link to emergency cards with only the safe-to-share steps.

The four plans, in plain English

Get everyone out

Evacuation

How you move people out of the building, or part of it, quickly and safely.

Bring everyone in

Invacuation

How you bring people inside, or to a safer room, when outside is the danger.

Lock down

Lockdown

How you stop people getting in or out, for example by locking doors.

Keep people informed

Communication

How you tell people what's happening and what to do: stay put, or move away.

What the standard tier doesn't ask for

No hardware, no guards, no course. It's about plans and people knowing them.Home Office factsheet

  • Not needed: Security staff
  • Not needed: Bag searches
  • Not needed: CCTV or new equipment
  • Not needed: Building work
  • Not needed: A training course

Written by hailo, approved by you. hailo drafts each plan from your answers and checks it before you see it: no promises of being "compliant", and nothing that asks volunteers to confront anyone. If a draft can't be written, you start from a plain template instead.

Check your venue in two minutes.